At Paws and Claws, we want every tail to wag and every whisker to twitch with happiness! If your purchase isn’t quite the right fit, we’re here to help with easy exchanges.
How to Exchange an Item:
- Timeframe: Items can be exchanged within 30 days of purchase or delivery.
- Condition: Products must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
- Eligible Items: Most products are eligible for exchange. Please note that opened food, treats, and live animals are not eligible unless there is a quality or health concern.
- In-Store Exchanges: Bring your item and receipt to our store, and our team will help you find the perfect replacement.
- Online Orders: Contact us at [your email or phone number] with your order details. We’ll provide instructions for returning your item and getting your exchange processed quickly. Return shipping may apply unless the item was defective or sent in error.
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