- Damaged or Incorrect Items: If you received a damaged or incorrect item, please contact us within 7 days of delivery. We’ll make it right at no extra cost to you.
- Gift Exchanges: Gifts can be exchanged for store credit or another item of equal value with a gift receipt.
- Sale & Clearance Items: Sale and clearance items may be exchanged if they meet the above criteria.
Questions?
Our friendly team is always here to help! If you have any questions about our exchange policy or need assistance finding the perfect product for your pet, just give us a bark, meow, or call.
Thank you for choosing Paws and Claws—where pets and their people are family! 🐾
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